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Getting Paid Smarter: Choosing the Right Payment Solutions (Virtual)

Get Paid Faster. Operate Smarter.

Presented by Fifth Third Bank in partnership with BiGAUSTIN

Getting paid should be one of the easiest parts of doing business. But choosing the wrong payment system can create unnecessary fees, slow access to your money, complicate operations, and even impact the experience you provide your customers.

Join Fifth Third Bank and BiGAUSTIN for the second class in our Small Business Banking Series, Getting Paid Smarter: Choosing the Right Payment Solutions for Your Business.

This practical virtual workshop will help entrepreneurs and small business owners better understand the payment options available to them and how to choose solutions that fit the way their business operates.

What You'll Learn

During this session, participants will explore how different payment solutions can affect customer experience, cash flow, security, and everyday business operations.

We’ll break down common payment methods, processing costs, provider considerations, account setup, and strategies for getting access to your funds more efficiently.

By the end of this workshop, you will be able to:

  • Understand how credit and debit card, online, and ACH payments work.

  • Identify payment solutions that align with your business model and customer needs.

  • Compare common payment processing providers, fees, and costs.

  • Understand the basics of setting up a business payment processing account.

  • Apply practices that help protect customer payment information.

  • Better understand and manage chargebacks and payment disputes.

  • Explore ways to improve how quickly and efficiently your business can access funds.

Why Payment Solutions Matter

The way customers pay your business can have a direct impact on how they experience your brand and how efficiently your business operates.

The right payment solution can help you:

Make it easier for customers to pay.
Offer convenient payment options that meet customers where they are.

Improve cash flow.
Understand processing timelines and choose systems that help you access your revenue more efficiently.

Control costs.
Know what fees to look for before selecting a payment processor or provider.

Protect your business and your customers.
Learn basic payment security practices that can help reduce risk.

Prepare for growth.
Choose payment systems that can grow alongside your business as sales volume, locations, or online transactions increase.

Who Should Attend?

This workshop is designed for:

  • Entrepreneurs preparing to launch a business

  • Existing small business owners

  • Retail and service-based businesses

  • Online and e-commerce businesses

  • Businesses currently accepting cash only

  • Owners considering changing payment processors

  • Entrepreneurs who want to better understand processing fees and payment technology

  • Business owners looking for ways to improve cash flow and payment efficiency

Whether you're choosing a payment system for the first time or reviewing the one you already use, this session will help you make more informed decisions about how your business gets paid.

Meet the Presenters

Kalie Jung, Hybrid sales account executive, WorldPay

Shruti Subramanian , Financial Center Manager Fifth Third Bank

Keerthi Rajendran, Personal Banker - Fifth Third Bank

Tuition: Free - Registration Required

Date: Wednesday, October 15, 2026

Time: 12:00 pm - 1:00 pm

Location: Microsoft Teams

Note: This is a virtual event.

Come ready to learn, ask questions, and strengthen your understanding of how the right banking relationship can support your business.

Register today and take another step toward building a financially stronger business.

FAQs

How do I join the virtual workshop?

Once you register for the event you will receive an email with details to access the virtual workshop.

The invitation email or message will include a link to the meeting

What platform are you using?

The virtual workshop is hosted through Microsoft Teams platform. If you're not familiar with TEAMS, we encourage you to watch this QuickStart video

Do I need an account to join a meeting?

Joining a Microsoft Teams is always free and you don't need an account to attend sessions.

If you don’t have a Teams account, select Join as a guest and enter your name to join the meeting as a guest. Depending on how the meeting was set up, you may need to sign in to an account that was authorized for the meeting; for details, see Join a meeting without a Teams account.

If you have a Teams account, select Sign in and join to join with access to the meeting chat and more. Depending on the organizer’s settings, you may join the meeting right away or go to the lobby where someone else can admit you.

How do I join a webinar from my mobile device?

Teams mobile apps let you join webinars from anywhere using your iOS, Android, and Windows devices. Learn more.

Contact: If you have any questions, please contact info@bigaustin.org or call our offices at (512) 928-8010

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October 7

Small Business Banking Services (Virtual)

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